Do you have any questions? You’re welcome to write to us.
Your privacy is important to us. This Privacy Policy explains what personal data we collect in the App, how we use it, and what rights you have. We follow a principle of data minimisation and transparency. Optional features such as surveys or newsletters are voluntary and not required to use the App.
The controller responsible for data processing on this website is:
Circle of Values Communication GmbH
Oelsnerring 83
22609 Hamburg
Germany
Email: info@true-listening.com
We follow a principle of data minimisation. Account creation is required to use the App. During registration, we collect only the personal data necessary to create and manage your account and provide access to the App’s core features.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). We follow the principle of data minimisation and only collect personal data where necessary for the operation of the website or where you have explicitly provided it.
This website is hosted by Strato AG, Germany. When you visit the website, Strato automatically processes technical data in so-called server log files. This may include:
• IP address
• date and time of access
• browser type and version
• operating system
• referrer URL
This data is processed solely to ensure website functionality and security, prevent misuse and attacks, and maintain technical stability. The data is not combined with other data sources. Legal basis: Art. 6(1)(f) GDPR.
This website is built using WordPress. WordPress may use technically necessary cookies to ensure basic website functionality (e.g. page display and security settings). These cookies do not track users and are not used for advertising or analytics.
If you contact us via email, we process the personal data you provide (such as your email address and message content) solely for the purpose of responding to your inquiry. We do not use this data for marketing purposes unless you have explicitly consented to it. Legal basis: Art. 6(1)(b) GDPR or Art. 6(1)(f) GDPR.
If you voluntarily subscribe to our newsletter or email updates via the website, we process your email address for this purpose. We use your email address exclusively to send newsletters and updates related to True Listening, information about new content, features, or developments, and occasional insights related to hearing training and auditory awareness. These emails are sent only occasionally. You may unsubscribe and withdraw your consent at any time using the unsubscribe link included in every email. Legal basis: Art. 6(1)(a) GDPR.
This website uses only technically necessary cookies. We do not use analytics cookies, advertising cookies, or tracking technologies. No cookie consent banner is required for technically necessary cookies.
Apart from the hosting provider (Strato) and the use of WordPress, no third-party services are used that process personal data for tracking or marketing purposes.
We retain personal data only for as long as necessary to fulfil the respective purposes or as required by law.
You have the right to access your personal data, request correction or deletion, object to processing, withdraw consent where processing is based on consent, and lodge a complaint with a data protection authority.
To exercise your rights, please contact us at info@true-listening.com. We will respond within the legally required timeframe, generally within one (1) month.
This website is not directed at children. We do not knowingly collect personal data from children under the age of 13. If such data has been provided unintentionally, it will be deleted without delay.
We may update this Privacy Policy from time to time. Changes will be published on this page and the “Last updated” date will be revised accordingly.
This Privacy Policy is governed by German law. The exclusive place of jurisdiction is Hamburg, Germany.
14.1 Applicable Legal Texts and Language
In the event of legal interpretation or disputes, the binding versions of applicable German and European data protection laws (including GDPR/DSGVO and BDSG), as published in German, shall prevail.